RETURN POLICY

At Abrar Express, customer satisfaction is our top priority. We strive to deliver high-quality
products and a smooth shopping experience.

Eligibility for Returns

Customers may request a return within [3/7] days of receiving their order if:

• The product received is damaged
• The wrong item was delivered
• The product is defective or incomplete
   

Conditions for Return

To qualify for a return:

• The item must be unused and in original packaging
• Proof of purchase/order number is required
• Parcel opening video or clear images must be provided

Non-Returnable Items

The following items are not eligible for return:

• Used products
• Customized items
• Clearance or sale items
• Products damaged due to misuse

Return Process

To initiate a return:

1. Contact our support team via WhatsApp or email
2. Share your order number and issue details
3. Our team will review and guide you further

Contact Information

• WhatsApp: +923218498466
• Email: abrarexpresss@gmail.com